As your broker, we provide the following services and support to your company:
Provide guidance on requirements and notices.
Summarize key compliance deadlines and delays.
Email special alerts when requirements change.
Provide annual checklist for each year's requirements.
Set up onboarding in minutes
Personnel Records Management
Streamline new hire and open enrollment elections
Manage employee PTO and vacation tracking
File ACA reports
Be available to respond to questions regarding the plan, claims, and eligibility.
Keep clients ahead of the curve by notifying them of changes to the law regarding issues that will directly impact
their businesses.
Provide customer support throughout the plan year such as enrollment changes, claims, and insurance I.D. cards.
Provide support when COBRA issues come up (or mini-COBRA needs, depending on your state).
Research and analyze client's group benefits needs and physician networks:
Review current plans and level of satisfaction.
Determine key person's objectives.
Collect census.
Survey the marketplace for appropriate plans and carriers.
Analyze available carriers and plans.
Confirm that key person's physicians are in proposed network.
Present plan alternatives that meet client's benefits and budgetary needs:
Prepare presentation.
Explain plan differences.
Define eligibility:
Explain requirements for group coverage.
Identify acceptable waivers.
Review participation requirements.
Prepare master application, supporting documents, and employee enrollment:
Group application, which defines the terms of the plan.
Eligibility documents supplied by group and included with the application.
Enrollments completed by each employee, defining the employee's status and named dependents.
Educate employees about their plan.
Provide documentation (such as SPDs) when needed:
Arrange to provide the documents at inception and for changes to the plan.